Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• • Use our services only for lawful purposes and in compliance with Philippine laws
• • Provide accurate and truthful information when communicating with us
• • Respect intellectual property rights and not copy or misuse our content
• • Maintain the confidentiality of any account credentials or sensitive information

2. Prohibited Uses

You may not use our website or services to:

• ✗ Transmit harmful code, viruses, or malicious software
• ✗ Engage in fraudulent activities or misrepresentation
• ✗ Harass, threaten, or harm others
• ✗ Attempt unauthorized access to our systems or networks
• ✗ Scrape, mine, or extract data without permission

3. Service Access Requirements

Our services are accessible to businesses and individuals located in the Philippines and internationally. To use our professional services, you must:

• → Be at least 18 years of age or represent a business entity
• → Have the legal authority to enter into binding agreements
• → Provide accurate contact and business information

4. Fair Usage Guidelines

We strive to provide quality service to all clients. We expect reasonable and professional use of our consultation time, communication channels, and resources. Excessive or abusive requests may result in service limitations or termination at our discretion.

5. Client Accounts

When you engage our services, you may receive access to client portals or project management systems. You are responsible for:

• • Maintaining the security and confidentiality of your account credentials
• • All activities that occur under your account
• • Notifying us immediately of any unauthorized access
• • Keeping your contact information current and accurate

6. Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if:

• → You violate these Terms of Service
• → Payment obligations are not met
• → We suspect fraudulent or illegal activity
• → Service agreements are terminated by either party

We will provide reasonable notice before suspension or termination unless immediate action is required for security or legal reasons.

7. Website Uptime and Maintenance

While we strive to maintain continuous website availability, we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to:

• • Scheduled maintenance and updates
• • Technical difficulties or server issues
• • Circumstances beyond our reasonable control

We will make reasonable efforts to provide notice of scheduled maintenance when possible.

8. Service Features and Updates

We continuously improve our services and may add, modify, or remove features at any time. We reserve the right to change our service offerings, pricing, and business processes. Existing clients with active service agreements will receive advance notice of changes that materially affect their contracted services.

9. Geographic Availability

Our primary service area is the Philippines, with focus on Metro Manila and surrounding regions. However, we may provide services to clients in other locations on a case-by-case basis. Certain features or services may not be available in all geographic areas.

10. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice to active clients before making changes that significantly impact contracted services.

11. Website Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Archipelago Creative or our content suppliers and is protected by Philippine and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from our website content without explicit written permission.

12. Client-Generated Content

When you provide materials, feedback, or information to us:

• → You retain ownership of your original materials
• → You grant us license to use these materials for providing our services
• → You represent that you have the right to provide these materials

13. Deliverables and Licensing

Work products created for clients under service agreements are subject to the specific licensing terms outlined in those agreements. Generally, upon full payment, clients receive appropriate usage rights to materials created specifically for their brand.

14. Trademark Notice

"Archipelago Creative" and our logo are trademarks of our company. You may not use these marks without our prior written consent. All other trademarks mentioned on our website are the property of their respective owners.